Name: FLORIST CHOICE £100
Brand: Florist Dartmouth Park
Price: 100.00 GBP
Availability: InStock

Terms & Conditions for Flower Delivery in Dartmouth Park

Introduction

Welcome to the Terms & Conditions for Florist Dartmouth Park, your dedicated provider of online flower delivery services in Dartmouth Park and the surrounding areas. By accessing our website, placing an order, or using any of our flower delivery services, you agree to be bound by these Terms & Conditions. Please review them thoroughly before making a purchase. If you do not agree with any part of these Terms & Conditions, you should not use our site or services.

1. Definitions

For the purposes of these Terms & Conditions, 'we', 'us', and 'our' refer to Florist Dartmouth Park. 'Customer', 'you', and 'your' refer to the person or entity placing an order with us for flower delivery. 'Products' refers to all flowers, arrangements, and associated items available for purchase from our website. 'Services' refers to online ordering, payment processing, flower delivery and any other related services provided by us.

2. Service Coverage

Our terms apply to all customers in Dartmouth Park and the surrounding areas. Our flower delivery services are generally available to postcodes within Dartmouth Park and nearby localities. If you are uncertain about our delivery coverage, please check eligibility before completing your order.

3. Order Process

Orders for flowers and related products can be placed via our website at any time. To place an order, select your desired bouquet or arrangement, complete the required delivery details, and proceed to checkout. It is your responsibility to ensure that all order information—including recipient details, delivery address and date, and any special instructions—is accurate before submitting your order.

Once you have completed your purchase, you will receive an order confirmation by post-checkout on the website, and if you provided an email address, confirmation will be sent digitally. All orders are subject to acceptance and availability. We reserve the right to reject or cancel orders at our sole discretion, particularly in case of unavailability, payment issues, or other circumstances that prevent fulfilment.

4. Product Descriptions and Substitutions

We endeavour to display products and descriptions as accurately as possible. All flower arrangements are hand-made to order and may naturally vary in colour, shape, and size. In exceptional circumstances, due to seasonal variations or stock limitations, we reserve the right to substitute flowers or packaging of equal or greater value without prior notice. If a significant substitution is necessary, we will attempt to contact you for approval where feasible.

5. Flower Delivery Policy

We offer delivery to addresses in Dartmouth Park and the neighbouring areas on selected dates as shown at checkout. Delivery times are estimates and cannot be guaranteed, particularly during peak periods or due to circumstances beyond our control, such as adverse weather or transport disruptions. We are not liable for delays resulting from inaccurate delivery information provided by you or if the recipient is not available to accept the delivery. In such cases, our driver may attempt to leave the order in a secure location or with a neighbour, and a delivery note will be left. Please provide accurate delivery instructions to avoid issues.

6. Prices and Payments

All prices listed on our website are quoted in Pounds Sterling (£) and include applicable VAT unless specified otherwise. Delivery charges are clearly disclosed at checkout and form part of your total order payment. We reserve the right to amend prices from time to time, but changes will not affect any orders already placed.

Payment is required in full at the time you place your order. We accept securely processed payments via major debit and credit cards, as well as any other method stated on our website. All payment transactions are subject to validation and authorisation by your card issuer or payment provider. If payment is not authorised, we cannot fulfil your order and will notify you accordingly.

7. Order Amendments and Cancellations

You have the right to cancel or amend your order, subject to the terms set out below. Requests for changes or cancellations must be made as early as possible, ideally within one hour of placing your order, and at least 24 hours before the intended delivery date. Once preparation of your flowers has commenced or dispatch arranged, cancellations or amendments may not be possible. This is because flowers are highly perishable and custom-arranged according to your order.

To request an amendment or cancellation, please provide your order details and description of the requested change. If the order has not yet been prepared or dispatched, we will confirm and process your cancellation or amendment and, if eligible, issue a refund using your original payment method. Orders that have already entered preparation or delivery cannot be cancelled or refunded, except where required by law or under our discretion if there is an issue caused by us, such as non-fulfilment or a material error on our part.

8. Returns and Refunds

Due to the perishable nature of flowers, we do not accept returns or exchanges except in cases where goods received are faulty, damaged on arrival or not as described. Please inspect your order upon delivery and contact us immediately if there are any concerns. Where justified and reported within 24 hours of delivery, we may issue a replacement or a partial/full refund at our discretion.

If the flowers received do not meet the description or are damaged, clear photographic evidence may be requested so we can assess your concern and deliver a suitable resolution.

9. Customer Obligations

By using our online flower delivery services, you warrant that you are legally capable of entering into binding contracts, are at least 18 years of age, and have provided accurate and complete order information. You agree not to use our services for any unlawful purpose or in any manner that could harm the reputation of Florist Dartmouth Park or its partners.

10. Liability and Disclaimers

We shall not be liable to you, whether in contract, tort, or otherwise, for any indirect or consequential losses, including but not limited to loss of profits, sales, or goodwill, arising in connection with your use of our services or products, except where such liability cannot be excluded by law. Our total liability in respect of any claims under these Terms & Conditions shall not exceed the amount you paid for the product or service in question.

We do not guarantee that our website, products, or services will be uninterrupted, error-free, or secure at all times. While we take reasonable steps to ensure accurate and timely delivery, Florist Dartmouth Park accepts no liability for any failure or delay in performing our obligations where such failure is due to causes beyond our reasonable control.

11. Privacy and Data Protection

We take privacy seriously and handle personal information in accordance with applicable UK data protection laws. Any information you provide during the order and delivery process will be used strictly for fulfilling your order, processing payment, and improving our services. We do not store payment card details nor share your information with third parties except as necessary to complete your transaction or where required by law. Please refer to our Privacy Policy for more details on data usage and retention.

12. Changes to Terms

We reserve the right to amend these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to check these Terms & Conditions regularly before placing an order. Continued use of our website or services following any changes constitutes your acceptance of such changes.

13. Severability

If any provision of these Terms & Conditions is found by a competent court or authority to be invalid or unenforceable, that provision shall be deemed removed and the remaining provisions shall remain in full force and effect.

14. Governing Law and Jurisdiction

These Terms & Conditions and any disputes or claims arising out of them or your use of our services shall be governed by and construed under the laws of England and Wales. By placing an order with Florist Dartmouth Park, you agree to submit to the exclusive jurisdiction of the English courts.

15. Contact

If you have any questions regarding these Terms & Conditions, your order, or our flower delivery services in Dartmouth Park and neighbouring areas, please contact us through the contact form on our website. We are committed to supporting both new and returning customers with clear information and prompt assistance.

16. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and Florist Dartmouth Park concerning your access to and purchase of flowers through our online platforms. No other statements, representations, or agreements, written or oral, not contained herein, shall have any force or effect.

Note: These Terms & Conditions apply to every customer ordering flower delivery within Dartmouth Park and its neighbouring localities. By making a purchase from Florist Dartmouth Park, you recognise and accept these terms as binding.